In 1993, The Manor (formerly known as Lickhill Manor) in Stourport-on-Severn, picked up two awards including an Investors in People award – the first nursing home in Wyre Forest to receive one – as well as a CENTEC Business Enterprise Award for customer care, which won the home £5,500.
The home is located in picturesque grounds overlooking the countryside and offers tranquil settings for both residents and staff to enjoy it’s a large grade II listed building, which has been extended to provide nursing and personal care for 40 people.
The home is located on the outskirts of Stourport-on-Severn next to Lickhill caravan park. It is situated in over an acre of landscaped gardens providing pleasant views from the rooms. Communal areas are available with three lounges and a separate dining area, so that people have a choice of where they wish to spend their day. The home is difficult to access on public transport but is within a short enjoyable walk of the town with the shops and the river Severn. The home provides plenty of car parking for visitors within the grounds. Accommodation is provided on three floors. Holding events throughout the year to the public too.
The staff at The Manor have a dedicated nursing team and Helen Smith as Head of Care with her heart of Gold she ensure’s the highest standards of care and attention to all its residents. It is the philosophy of the home to be responsive to the individuals needs and to work in partnership with residents, their family’s and external supporting specialists from the NHS and Social Services to improve the well-being of those in our care, providing a home from home approach welcoming family and friends alike at a time when care is of the utmost importance.
Sue Jones, Head chef specialises in all areas of catering and with her team Marie and Harriet, all the produce used is fresh and produced locally providing a healthy well-balanced diet.
The Manor also provides hairdressing facilities and has two activity organisers Rita and Charlie to listen and stimulate as little or as much exercise to the individual needs.
Care Quality Commission report from May 1st 2012 said:
When we visited there was a calm atmosphere in the home and we saw that staff cared for people in a caring and attentive manner. People who used the service were able to choose where they wished to spend their time and we saw that some people were spending time in communal areas and some people had chosen to remain in their rooms.
Since our last visit there had been an increase in the amount of hours made available for recreational activities and an additional activities coordinator had been employed. On the day of our visit both members of staff were on duty and we saw that they encouraged people to join in with group activities such as card games and discussions which took place in communal areas.
People who used the service appeared comfortable and relaxed in their environment. One person we spoke with told us that they preferred to spend time in their room sat out in their armchair. They said they were warm and comfortable and that staff cared for them well.
The Manor Nursing Home
- Lower Lickhill Road, Stourport on Severn, DY13 8RL
- Telephone - (01299) 827789
- Care Quality Commission